Supporting Our Community
Opera Colorado is committed to making opera accessible to all. Should you need assistance not already outlined on this page, please contact us at least twenty-four hours in advance of your performance date so that we can ensure you have a great time at your event.
Contact Patron Services
M – F 10:00 a.m. to 5:00 p.m.
Phone: 303.468.2030
Relay Colorado TTY: 800.659.2656
Email: customerservice@operacolorado.org
BRAILLE AND LARGE-PRINT PROGRAMS
Free Braille and large-print programs are available at the house-left coat check for every performance. If you need assistance locating the coat check, ask one of our ushers.
ASSISTIVE-LISTENING DEVICES
Free audio-enhanced infrared listening systems are available at all performances at the Ellie Caulkins Opera House. Please see an usher at your performance to request a free audio device.
AUDIO-DESCRIBED PERFORMANCES
Opera Colorado’s Sunday matinee performances at the Ellie Caulkins Opera House are audio-described for people with visual impairments. Please visit an usher at your performance to request a free audio device.
If you are considering attending our Sunday audio-described performance, use the promo code JOINUS over the phone or online for 15% off tickets.
SUBTITLE SYSTEM
Each seat in the Ellie Caulkins Opera House is outfitted with an individual Figaro System, which offers subtitles of the performance in English or Spanish. Instructions for operating the titling system are included in the program book you’ll receive at the performance, along with a synopsis of the opera. Subtitles in English will also be projected above the stage.
If you experience difficulty with the system, please contact an usher for assistance.
ELLIE CAULKINS OPERA HOUSE: VENUE INFORMATION
ACCESSIBLE PARKING
The Denver Performing Arts Complex Garage offers accessible parking on levels three, four, and five. The Ellie Caulkins Opera House entrance is located on level three. Please be aware that the DPAC often hosts several events a day, and parking can fill up quickly. However, you can ensure event parking by pre-purchasing your spot online.
If parking across the street at the Colorado Convention Center Garage, patrons should take the Z elevators on the Champa Street side to “Street Level.” Then cross Champa at the signal and follow the 13th Street sidewalk to the Denver Performing Arts Complex. The path is accessible and well-lit. From there, take the DPAC Garage elevators to Level 3 to reach the Ellie Caulkins Opera House entrance.
COURTESY WHEELCHAIRS
Courtesy wheelchairs are available to patrons attending opera performances at the Ellie Caulkins Opera House. Please contact the Denver Arts Complex Communications Center at 720.865.4224 upon arrival to dispatch a wheelchair.
ENTRANCES
The Ellie Caulkins Opera House, known lovingly as “the Ellie” is a cornerstone of the Denver Arts Complex. Entrances to the opera house are located off the main thoroughfare on level three of the complex. The Denver Arts Complex has ramps throughout, starting curbside at 14th and Curtis streets. Curbside ramps and elevators are also available on 13th between Arapahoe and Champa streets.
ACCESSIBLE SEATING
The Ellie Caulkins Opera House is accessible to persons with disabilities and offers wheelchair-accessible seating and companion seats. Such tickets are available for online purchase, but our Patron Services team is always happy to assist with your order!
To purchase by phone, please call 303.468.2030. All other Opera Colorado events, regardless of location, offer wheelchair-accessible seating. Please call our Patron Services team at 303.468.2030 for any questions.
ELEVATORS
Elevators are available on all lobby levels and serve all levels of the Ellie Caulkins Opera House.
RESTROOMS
Accessible and family restrooms are available on all levels of the Ellie Caulkins Opera House.