What if I don’t have service or my phone is out of battery when I need my ticket?

June 27, 2025 | By Juliet Levy |
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If you don’t have cell service

There is free Wi-Fi accessible at the Ellie Caulkins. If you cannot access it, or you’re still having trouble, our Patron Services team will help you get checked in.

If your phone is out of battery

Our Patron Services team will assist you, matching a valid form of ID to your ticket order in our system.